Refund Policy

Introduction

Thank you for shopping at DYNAPHORIX. We appreciate your business and are committed to providing you with high-quality products and services. If you are not entirely satisfied with your purchase, we're here to help.

Eligibility for Refund

You may request a refund for purchased items within 30 days of the purchase date under the following conditions:

• The item is unused and in the same condition that you received it.
• The item is in the original packaging.
• You provide the receipt or proof of purchase.

Non-Refundable Items

Certain items are non-refundable, including but not limited to:

• Discounted items or sale items
• Gift cards
• Downloadable software products

Refund Process

To initiate a refund, please contact our customer service team at [email protected]. Once we receive your request, we will inspect the item and notify you of the status of your refund.

Refund Approval

If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

Contact Us

If you have any questions about our refund policy, please reach out to us at [email protected].